Shipping Policy

At SunMooda, we take pride in the quality of our clothing and aim to deliver every order quickly, safely, and with care. Please review our shipping policy below for details on processing times, shipping fees, and delivery expectations.

Shipping Regions

We currently ship to addresses within the United States only.
International shipping is not available at this time.

Order Processing Time

Orders are processed within 1–3 business days (Monday to Sunday).
Orders placed before 11:00 PM （GMT-06:00）Central Standard Time Chicago will be processed the following day.
Each item is carefully inspected before shipping to ensure quality.

Shipping Methods & Delivery Times

Cost	Region	Estimated Delivery Time	Cost	Courier
Over $59	USA	5–7 business days	$0	DHL / UPS / FedEx
$0.1 ~ $58.99	USA	5–7 business days	$8.99	DHL / UPS / FedEx

Total delivery time = Processing Time (1–3 business days) + Shipping Time
Delivery times may vary depending on your location and customs clearance.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details.
For express deliveries via DHL, UPS, or FedEx, real-time tracking will be available on the courier’s website.

Package Inspection & Damage Reporting

Upon receiving your package, please:

Check all items against the packing list
Inspect for any damage or defects
Report any missing or damaged items within 48 hours

Contact: support@sunmooda.com

Return shipping is free. Please retain original packaging for returns or damage claims.

Shipping Delays

While we aim to meet all delivery timelines, unexpected delays may occur due to weather, customs, or logistics issues.
If your shipment is delayed, please contact us at support@sunmooda.com, and we will promptly assist you.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.
We are not responsible for failed or delayed deliveries caused by incorrect or incomplete addresses.